Are you an experienced professional ready to take on a dynamic role as a Product Application Specialist? We are looking for a specialist who will engage with customers, to support sales efforts, track technical metrics, and build strong technical relationships with customer end-users. The role requires you to Collaborate with a variety of internal stakeholders including Marketing, Product Management, and R&D among others. The role requires you to stay informed on product updates, qualify leads, achieve sales targets, and ensure seamless coordination with Operations. Join us to make a significant impact in the biopharma industry.

• Communicate with customers, by making outbound visits/ calls to potential customers, and following up on leads.
• Support sales team members in customer engagement activities as appropriate.
• Track and analyse trend metrics related to technical customer engagements for the India sales team.
• Develop and maintain strong technical relationships with targeted key accounts.
• Partner with Marketing, Product Management and R&D to support the development of applications data for new and existing products and services.
• Understand and communicate competitive landscape and potential for future products and services to Marketing and
  Product Management.
• Answer potential customers' questions and send additional information via email communications.
• Keep up-to-date with product and service information and updates.
• Create and maintain a database of current and potential customers.
• Explain and demonstrate features of products and services.
• Stay informed and collect information about competing products and services.
• Upsell products and services.
• Research and qualify new leads.
• Closing sales and achieving sales targets.
• Coordinate closely with both Operations and Customers if needed.
• Visit customers along with the Field Sales, where necessary.
• Develop strong relationships and communication with Customers, Field Sales, Engineering Team, and Operations.

• 3 TO 5 years of experience Product Application in Biopharma Process Industry preferably upstream/downstream processing
• B.E Industrial Engineering / Biotechnology /Life science graduate
• Tech savvy with an experience in operating in MS Office, experience of working on ERP/CRM will be a plus
• Good knowledge of commercials terms
• Highly motivated and innovative
• Ability to multi-task, prioritize and manage time effectively