Product Application Specialist
Job Title : Product Application Specialist
Number of Positions : 1
Experience : 3-5 years
Location : Hyderabad, Bangalore, Mumbai
Job Type : Full Time
Company: BioPulse Solutions Pvt Ltd
Industry : Pharma Equipment Manufacturing
About BioPulse Solutions
- BioPulse Solutions Private Limited is India’s first open architecture, single-use bioprocessing and engineering solutions provider and integrator for fluid-handling applications. Our team of experts specialises in biopharmaceutical domain and has 100+ years of combined experience in providing unique fluid handling solutions for complex biopharma applications.
- BioPulse Solutions has been founded with a vision of “Enabling Solutions for a Better Tomorrow”. Our goal is to address critical challenges in the biopharma processes by integrating technology innovations and customised solutions to our customers processes.
Job Description
- Are you an experienced professional ready to take on a dynamic role as a Product Application Specialist? We are looking for a specialist who will engage with customers, to support sales efforts, track technical metrics, and build strong technical relationships with customer end-users. The role requires you to Collaborate with a variety of internal stakeholders including Marketing, Product Management, and R&D among others. The role requires you to stay informed on product updates, qualify leads, achieve sales targets, and ensure seamless coordination with Operations. Join us to make a significant impact in the biopharma industry.
Job Responsibilities
- Communicate with customers, by making outbound visits/ calls to potential customers, and following up on leads.
- Support sales team members in customer engagement activities as appropriate.
- Track and analyse trend metrics related to technical customer engagements for the India sales team.
- Develop and maintain strong technical relationships with targeted key accounts.
- Partner with Marketing, Product Management and R&D to support the development of applications data for new and existing products and services.
- Understand and communicate competitive landscape and potential for future products and services to Marketing and
Product Management. - Answer potential customers' questions and send additional information via email communications.
- Keep up-to-date with product and service information and updates.
- Create and maintain a database of current and potential customers.
- Explain and demonstrate features of products and services.
- Stay informed and collect information about competing products and services.
- Upsell products and services.
- Research and qualify new leads.
- Closing sales and achieving sales targets.
- Coordinate closely with both Operations and Customers if needed.
- Visit customers along with the Field Sales, where necessary.
- Develop strong relationships and communication with Customers, Field Sales, Engineering Team, and Operations.
Requirements & Skills
- 3 TO 5 years of experience Product Application in Biopharma Process Industry preferably upstream/downstream processing
- B.E Industrial Engineering / Biotechnology /Life science graduate
- Tech savvy with an experience in operating in MS Office, experience of working on ERP/CRM will be a plus
- Good knowledge of commercials terms
- Highly motivated and innovative
- Ability to multi-task, prioritize and manage time effectively